Billing Policy
MydocX Medical Centre operates as a mixed-billing clinic, offering both bulk billing for eligible patients and private consultations.
Billing Policy
Mixed Billing Clinic
This means:
Bulk Billing Available For:
- Children under 16
- Pensioners
- Healthcare card holders
- DVA card holders
Our Fees
Standard Consultation
General medical consultations for common health issues
Long Consultation
Extended consultations for complex medical issues
Extended Consultation
Comprehensive consultations requiring detailed assessment
Telehealth Standard
Video consultations from the comfort of your home
Scripts
Prescription renewals and medication scripts
Medical Certificates
Work or school medical certificates
Referrals
Specialist referrals and imaging requests
Bulk Billing
No out-of-pocket cost
Available for:
- Children under 16
- Pensioners
- Healthcare card holders (HCC)
- DVA card holders
All fees are quoted in Australian Dollars (AUD). Medicare rebates apply where eligible.
Payment Methods
Medicare
We accept all valid Medicare cards. Bulk billing is available for eligible patients. Simply provide your Medicare number at booking.
Credit/Debit Card
We accept all major credit and debit cards through our secure payment system. Payment is processed at the time of booking or after consultation.
Private Health
Many private health insurers offer rebates for telehealth consultations. We provide itemised receipts for all services for your claim.
Important Billing Information
Bulk Billing Eligibility
Available for Medicare card holders; concession card holders; Pensioner concession; DVA Gold cards; and children under 16. Eligibility is confirmed during the booking process.
Medicare Safety Net
If your out-of-pocket costs exceed the Medicare Safety Net. Once you reach the threshold, you may receive higher Medicare rebates for remaining consultations.
Cancellation Policy
We require 2 hours notice for telehealth consultations and 24 hours notice for home visits. Late cancellations may incur a $30 fee.
Receipts & Invoices
You will receive itemised receipts with all Medicare item numbers for claiming purposes. These are sent automatically after each consultation via email.
Provider Numbers
All our doctors have valid Medicare provider and prescriber numbers. These are included on all documentation for your records and claiming purposes.